FAQ
ACCOUNT MANAGEMENT
How do I create an account?
Click the link SIGN IN at the top right of the homepage. Enter your first and last name, email address and create a password. Then click the button SIGN UP.
I forgot my password. How can I get a new one?
Click on the link SIGN IN located in the upper right side of the homepage. Then click on the link Forgot your password?. Enter your email then click the button SUBMIT. Then go to your email and check for an email that will take you through the steps of creating a new password.
How do I subscribe/unsubscribe from your newsletter?
Simply click the link Unsubscribe at the bottom of any of our emails.
How do I know my personal information is secure?
We secure your information by using a Secure Socket Layer (SSL) for all transactions of information between your computer and our servers. Your information is encrypted to keep it safe.
PAYMENTS
Which payment methods do you accept?
We accept all major credit cards and Paypal.
How do I use promotional codes?
During checkout enter the promotional code into the box APPLY COUPON. The discount will be applied before you checkout so you can see how much money you saved.
How do I get a promotional code?
Make sure to follow us on social media and check your emails or purchase a product to receive a promotional code.
How do I cancel my order?
We process orders as soon as we receive them so if you'd like to cancel your order please contact us ASAP after making the order. We can't promise we will be able to cancel the order before processing but we will do our best.
How long does it take to receive a refund?
Depending on how long your bank takes to refund money. We suggest waiting up to 10 business days for the transaction to be completed. If you're still having issues after the allotted time, please contact us at support@setforset.com.
Please see our warranty page for our full refund policy to see if your order qualifies for a refund or store credit.
PRODUCTS
Please refer to disclaimer/warnings for proper use and storage of products. If you have any questions shoot us an email, we're happy to answer them.
STEEL MACE
If used on rough or hard surfaces, the matte black paint is susceptible to chipping. But after all if the equipment doesn't show any wear and tear then we're not working out hard enough!